Customer Service – UAE:
Should you have a question regarding the use of our website or a general customer enquiry about Penhaligon’s products or services, you may be able to find the answer in our FAQs and help pages. If you cannot find what you are looking for or simply want to contact our customer service team from 10:00 am to 10:00 pm (everyday) excluding public holidays in the following ways:
WhatsApp: 054 581 9222
Email: [email protected]
No deliveries are made on weekends or public holidays.
Please note that your order cannot be processed by our delivery partner on public holidays, so these days do not count as working days.
Please find below an overview of the shipping options and times. If no one is available to accept delivery of the order, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of your order from the courier company.
Delivery will be done within:
All UAE: 5 to 7 working days.
Customer Service – Outside UAE:
For any inquiries outside UAE, please click here.